Chapter 41: Serious Case Review Process - Working Draft |
SCOPE OF THIS CHAPTER
This process is adapted from Essex/Lincolnshire Safeguarding Children Board SCR guidance and aims to ensure a consistent approach to the management of serious case reviews. Appendix 4: Scoping a Serious Case Review has been provided by Diana Madden, Safeguarding Adviser, Government Office for the East of England.
AMENDMENT
This chapter has been updated to reflect the changes in Chapter 8, Working Together 2010 and the ending of the role of Government Offices in the procedure
Contents
Glossary
| Abbreviation | Definition |
| ESCRP | Executive Serious Case Review Panel |
| SCR | Serious Case Review |
| SCRPG | Serious Case Review Project Group |
| BLSCB | Bedfordshire Local Safeguarding Children Board |
| IMR | Individual Management Review |
| NMR | Near Miss Review |
| IPR | Interagency Practice Review |
| TOR | Terms of Reference |
| DfE | Department for Education |
| FOI | Freedom of Information |
| DOH | Department of Health |
| SHA | Strategic Health Authority |
| LSCB | Local Safeguarding Children Board |
| FOIA | Freedom of Information Act |
1. Executive Serious Case Review Panel (ESCRP)
1.1 |
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| 1.1.1 | Bedfordshire Local Safeguarding Children Board (BLSCB) has established an Executive Serious Case Review Panel (ESCRP) as a standing sub group of BLSCB with responsibility for ensuring that BLSCB undertakes Serious Case Reviews (SCR's) in accordance with government guidance set out in Chapter 8 of Working Together to Safeguard Children 2010. The ESCRP will take responsibility for coordinating and monitoring multi agency arrangements for undertaking and publishing SCR's. |
| 1.1.2 | These procedures provide comprehensive information on the roles and responsibilities of the ESCRP; it provides details of the framework which BLSCB will apply in ensuring SCR's are conducted in line with government guidance and Ofsted and also includes practice guidance to ensure that consistent standards are applied in the completion and publication of SCR's. |
| 1.1.3 | A recent Ofsted report (Dec 2008) evaluating 50 serious case reviews carried out between 1 April 2007 and 31 March 2008 presented these key messages: Most delays caused by:
Reasons for inadequate judgements included:
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1.2 |
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| 1.2.1 | SCR's are not enquiries into how a child dies or who is culpable; that is a matter for Coroners and Criminal Courts respectively to determine, as appropriate. |
| 1.2.2 | The purpose of SCR's is to:
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1.3 |
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| 1.3.1 | The same criteria apply to disabled children as to non-disabled children. A case review must always be held when:
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| 1.3.2 | Additionally a SCR may be held when:
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| 1.3.3 | In cases where a child has not died it may be appropriate to hold a SCR if one or more of the following criteria are met:
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| 1.3.4 | The case suggests that there may be a need for the Bedfordshire Local Safeguarding Children Board (BLSCB) to change its protocols or procedures or that they need to be more effectively promoted, understood or acted upon. Where BLSCB is taking the lead, any other Local Safeguarding Children Board (LSCB) with an interest or involvement in the case will be notified of the decision to hold a review and included in the planning and undertaking of the Review. |
| 1.3.5 | Where another LSCB is conducting a review which involves a child or family from the County, BLSCB will cooperate with these reviews. |
1.4 |
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| 1.4.1 | From 1 April 2007 regional Government Offices assumed responsibility for on-going monitoring, advice and challenge to local authorities. (Their role ceased from October 2010). Ofsted assumed the responsibility for briefing ministers on serious cases, forming a view as to whether a serious case review was necessary, and carrying out an evaluation of the quality of any review undertaken. It also took on the responsibility for maintaining the child protection database on behalf of the Department for Education. |
| 1.4.2 | Ofsted's authority to evaluate serious case reviews is covered by section 20 of the Children Act 2004. Ofsted carries out this function on behalf of the Secretary of State. The duty of the local authority through the Director of Children's Services is to ensure the establishment of the LSCB and its effective working as set out in Chapter 3 of Working together 2010. As such, the work of the LSCB, including the evaluation of any SCR, is taken into account in both joint area reviews and annual performance assessments of the local area. |
| 1.4.3 | Ofsted requires LSCB's to provide a complete set of papers for evaluation, including the terms of reference, overview report, individual management reports, recommendations and action plan. One of Her Majesty's Inspectors evaluates the review against a set of grade descriptors and in accordance with an evaluation template. |
| 1.4.4 | The individual aspects of a serious case review considered in the evaluation include the following.
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| 1.4.5 | The findings of the evaluation and the overall judgement are sent to the chair of the LSCB and the Director of Children's Services, if different. A meeting with the inspector is offered in order that the findings of the evaluation can be further explained and discussed. |
1.5 |
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1.6 |
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1.7 |
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| 1.7.1 | Members of ESCRP have a dual role: to represent a professional or organisational view in relation to information brought before the panel AND to act collectively in challenging and supporting partner agencies to ensure that the review reflects well- evidenced and best practice standards. |
| 1.7.2 | The expectation is that membership of the group will remain constant and that each representative will commit to a term of 2/3 years in order to provide group stability. In selecting representatives, each agency will:
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1.8 |
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| 1.8.1 | For the ESCRP to be quorate, four members must attend. The meeting can be achieved by telephone conferencing to ensure it is held urgently so that a decision can be made by the BLSCB Chair within one month of the case coming to their attention. |
| 1.8.2 | As a matter of principle members of the panel will not combine this role with that of conducting IMR's. This could lead to a conflict of interest and prejudice their independence. Membership is drawn from core members of the BLSCB: |
1.9 |
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1.10 |
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1.11 |
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| 1.11.1 | The role of the Legal Advisor to the ESCRP may include:
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| 1.11.2 | The main focus of legal advice provided to ESCRP is to ensure that the review fulfils its purpose by being widely and appropriately disseminated without exposing BLSCB to unnecessary legal challenge. To achieve this aim:
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| 1.11.3 | Where any in house legal services has had substantial involvement in the case before the event which triggers the SCR, there may be a need to examine that involvement in the Review. This would normally be done as part of an IMR. If there are concerns of conflicting interests, BLSCB should consider if it is possible for legal advice from a neighbouring authority/independent practitioner to be sought. |
1.12 |
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| 1.12.1 | The ESCRP will, as part of the scoping of the SCR make a recommendation to BLSCB on the issue of disclosure of information based on the questions highlighted in this section. |
| 1.12.2 | The ESCRP will need to consider what information gathered in the completion of a serious case review will be disclosed and to whom. The focus of those discussions should be to agree what the public interest issues are and how best to facilitate public accountability. In addition the ESCRP will need to consider how lessons about how agencies work together to safeguard children are best disseminated. |
| 1.12.3 | The Department for Education provides helpful guidance on information sharing (Information Sharing: Practitioners guide) and this resource should be used when considered the disclosure of information contained within a SCR. |
| 1.12.4 | The ESCRP should consider all of the stakeholders of the SCR and independently consider the following questions:
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| 1.12.5 | It is important to bear in mind that the competing interests are the public interest not private interests. There will often be a private interest in withholding information. Concerns that information may be too complicated for the public to understand is not a good ground for non disclosure. The ESCRP should also consider precedent and cases considered by the Parliamentary commissioner. The default position will be to consider the need to know as opposed to the want to know.
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| 1.12.6 | It is important for the ESCRP to be aware of Data Protection and Freedom of Information requirements. Under the FOIA any person has the right to make a request for information held by a public authority. While the BLSCB is not a public authority for the purposes of the FOI Act 2000 the organisations forming membership of BLSCB are subject to the provision of the Act and should have procedures for dealing with requests. Any organisation receiving a Freedom of Information request concerning a SCR should discuss this with the ESCRP. |
| 1.12.7 | The Act recognises that there are grounds for withholding information and provides a number of exemptions from the right to access some of which are subject to a Public Interest test. |
| 1.12.8 | Information held and/ or gathered by agencies for the purpose of a SCR may fall within one or more of the following exemptions:
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| 1.12.9 | Some exemptions are absolute, others are qualified - requiring a balancing exercise to be carried out before a decision is made as to whether to disclose. Agencies should consult their information officer or take legal advice if in any doubt as to whether an exemption applies. NB Requests by an individual involved with the SCR, for information concerning them would be dealt with in accordance with the Data Protection Act. |
1.13 |
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| 1.13.1 | This act gives detailed guidance to Police and Prosecutors regarding disclosure of material to the defence in criminal proceedings. There are times when a SCR is being conducted simultaneously with criminal proceedings. On the rare occasion when information comes to light during the SCR process, that may undermine the prosecution case, the prosecutor has a duty to disclose this to the defence. |
| 1.13.2 | The Chair of the ESCRP will liaise with the Police Detective Chief Inspector (DCI) with responsibility for child abuse to ascertain whether the timing of any criminal proceedings need to be taken into account for the production of management reviews and the subsequent publication of the overview report. The DCI should consult with other parties about the criminal proceedings such as Coroner, Crown Prosecution Service etc as to their views on timing and disclosure of information. |
| 1.13.3 | Once an agreement has been made between the Chair of the ESCRP and Detective Chief Inspector regarding timing and disclosure, this should be reviewed regularly at strategic points in the criminal proceedings and serious case review process e.g. prior to, and following the trial. Authors of management reviews should be made aware that their reviews may be disclosed as evidence, or used in subsequent proceedings. |
1.14 |
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| 1.14.1 | Given that the primary purpose of SCR's is to contribute to the improvement of inter-agency practice, the ESCRP should ensure that lessons are learned and acted upon as quickly as possible (Working Together, 8.22, 2010).
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1.15 |
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| 1.15.1 | Sometimes the complexity of a case does not become apparent until the review is in progress. As soon as it is clear that a SCR cannot be completed within the 6 month timescale, there should be discussion with Ofsted to agree a timescale for completion (8.24).
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Serious Case Review Process
Flowchart - Interface With Other Processes
The main aim of these processes is to:
- Identify the cause of death
- Evaluate the circumstances of the death
- Ensure systems offer appropriate support to the families
2.1 |
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| 2.1.1 | If a representative of any partner organisation of BLSCB feels that a case may meet the criteria for a SCR, they are encouraged to discuss this with their representative on the ESCRP or a Senior Manager within their own organisation. This person may then approach the Chair of BLSCB for an informal discussion. This may result in no further action or the need for additional information. Otherwise the next step is for a completed referral form to be sent to the Chair of BLSCB/ESCRP via the BLSCB Business manager lscb@bedscc.gov.uk (see Appendix 1: Referral Form to ESCRP for Consideration of a Serious Case Review) the referral should be received within 72 hours of the incident. |
2.2 |
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| 2.2.1 | The ESCRP have 1 month from the date of the referral to make a decision as to whether the case meets the criteria for a SCR. For the ESCRP to be quorate four members must attend. The ESCRP will meet within 5 working days of receiving the referral. This meeting may take place with the use of telephone conferencing if Panel members are unable to meet in person. All ESCRP members are to bring initial information relevant to the case to the meeting to ensure adequately informed decision-making. This requires an initial check of their records so that any key concerns may be noted. Following discussion the ESCRP may need to have access to further information to assist their decision making in determining whether the case meets the criteria for a SCR. |
2.3 |
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| 2.3.1 | Once a SCR has been commissioned, the BLSCB Business Manager will send a copy of the Referral Form and Letter 1 (see Appendix 1: Referral Form to ESCRP for Consideration of a Serious Case Review and Appendix 2: Letter 1 - Request for Additional Information and to Seal Files) to all core members of the ESCRP and to any other agencies where there is any indication that they may have been involved in the case. This requires agencies to seal their files and to confirm if they have had any contact with the child or family and briefly outline their knowledge of the case. |
| 2.3.2 | Letter 1 should be copied to the relevant Chief Officers where there is knowledge to indicate that their agency may have had involvement with the child/family. This includes agencies out of county. It is therefore vital that as soon as the ESCRP become aware that other agencies including those out of county have had involvement with the family, the BLSCB Business Manager is made aware. |
2.4 |
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| 2.4.1 | The Designated Person, usually the BLSCB Business Manager on the ESCRP is required to report the decision to commission an SCR to Ofsted and to the Children's Services Advisor at the Department for Education. The appropriate NHS representative is required to notify the Strategic Health Authority (SHA). |
| 2.4.2 | Ofsted's National Business Unit (NBU) - Tel: 08456 40 40 40 - is notified that a SCR is to take place and informs them if there are any immediate reasons why the review may take longer than the prescribed time-scales. |
| 2.4.3 | If necessary the following should be informed as appropriate:
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2.5 |
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| 2.5.1 | Working Together (2010, Chapter 8,) urges LSCB's to consider the degree to which they involve families in SCR's, and who should be responsible to facilitate this. Each case is unique and it is therefore important that careful consideration is given to the best means of notifying families. |
| 2.5.2 | Involvement can range from formal notification only, to inviting them to share their views with the Overview Author in writing or through interview. These questions will form part of the discussions when the ESCRP is drawing up the Terms of Reference for the particular SCR. |
| 2.5.3 | Normally families (this is usually family members who have played a significant role in the child's life, such as parent(s) and grandparents) should be notified that the SCR is taking place. This is best done by letter either directly to the family members or via their solicitor(s), as seems most appropriate given the particular circumstances. The timing of such notifications is crucial particularly where there are ongoing Police investigations. Under these circumstances, the decision about when to notify needs to take place within the ESCRP, with the Police representative present. Liaison with the family is the responsibility of the Author. |
| 2.5.4 | The family should be informed that Working Together requires that the findings of the review are made public. This would usually be through the publication of an executive summary. The family should be reassured that the report will be anonymised and their identity and privacy protected. |
| 2.5.5 | The "family" refers primarily to persons with parental responsibility, but those with a legitimate interest in the child may also be involved if the BLSCB believes this to be in the best interests of the child and purposes of the review, and taking into account the views of those with parental responsibility. |
2.6 |
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| 2.6.1 | Each case is unique and it is therefore important that careful consideration is given to the best means of notifying victims. For example, where the review concerns historical abuse and the child victim is now a young person or adult, a sensitively handled notification can be a positive experience, allowing some sort of "closure". This can be achieved through them being informed of the process and helped to understand the issues raised. |
| 2.6.2 | The Executive Summary could be a useful tool. It may be appropriate, depending on the age and understanding of the child/adult, for this to be done in person, rather than by letter. |
2.7 |
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2.8 |
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| 2.8.1 | When the ESCRP decides that a case does not meet the criteria for a SCR as defined in Working Together (2010), the Chair of BLSCB in consultation with the ESCRP members may decide that an IPR would be the most appropriate way forward. The scope of the IPR will be agreed with the ESCRP and the work will be carried out by local managers supported by members of the ESCRP. An independent author will not be appointed to provide a report, but this does not mean that here will be a reduction in rigor of approach. There will however be greater flexibility to construct a process that will maximise learning for agencies and staff. The exceptions to this process would be where the Chair of BLSCB believes there is significant new learning to be gained or high level public interest issues and in those cases a full serious case review will be undertaken. A summary report will be provided to the ESCRP and the Strategic Board. |
2.9 |
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| 2.9.1 | Introduces the idea of interagency 'near miss' reviews into cases that almost went wrong, a concept already familiar to health colleagues. NMR's are increasingly being seen as providing a speedy and helpful way of improving single or inter - agency practice through looking at what nearly went wrong. The review will be carried out by the managers and practitioners involved and a brief report will be presented to the ESCRP. Please visit the Publications section of the Bedfordshire LSCB website for the NMR process. |
Flowcharts re Referral, Instigating a SCR, Completing a SCR
Click here to view Flowchart 1 - Referral.
Click here to view Flowchart 2 - Instigating a Serious Case Review.
Click here to view Flowchart 3 - Completing a Serious Case Review.
Flowchart - Role of BLSCB
Click here to view Flowchart 4 - Role of Bedfordshire LSCB.
3. Initiating a Serious Case Review
3.1 |
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| 3.1.1 | Better outcomes can be achieved if all the IMR's address the same questions and issues, pertinent to the SCR being undertaken. These are formulated as case-specific Terms of Reference (TOR). |
| 3.1.2 | Time spent on this part of the process is crucial and will affect the quality of IMR's and ultimately, lessons arising from the Overview Report. The development of the TOR is time intensive and may take the ESCRP two or three meetings to achieve see Appendix 4: Scoping a Serious Case Review for a draft template. |
| 3.1.3 | Initial TOR drawn up following discussion within the ESCRP and need to form part of a consultative process, during which representatives on the ESCRP share them with the relevant officers within their own organisations. As the TOR go through several re-writes, a date on each draft version is vital (use of footer). |
| 3.1.4 | The TOR are finalised once they have been discussed at the Overview Report Author's Briefing and maybe amended following further information being collated. |
| 3.1.5 | Working Together 2010 (paragraph 8.20 ) provides a checklist of issues that need to be considered when drawing up the Terms of Reference for a SCR. |
3.2 |
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| 3.2.1 | There is always a choice to be made about whether to appoint an in-house or independent Overview Author. In both cases "independence" is crucial. |
| 3.2.2 | BLSCB recognises the value of using Independent Authors in order to ensure an independent examination of the inter-agency practice issues that arise in each SCR. Whilst this clearly has budget implications, the consequent added value has been acknowledged. It is ultimately the decision of BLSCB chair and the ESCRP to appoint the Overview Report author. |
3.3 |
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| 3.3.1 | The ESCRP has responsibility for identifying suitable candidates. For all externally appointed Authors, a minimum check will include:
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| 3.3.2 | For all in house appointed Authors, a minimum check will include:
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3.4 |
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| 3.4.1 | Once the appointment is agreed, a contract outlining terms and conditions will be sent to the candidate. The contract to specify the tasks required i.e. Writing of Overview Report and production of Executive Summary and presentation at press conference. |
4. Completing a Serious Case Review
4.1 |
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| 4.1.1 | IMR'S will be commissioned from the organisations involved with the child and family throughout the period of the review agreed as part of the terms of reference. |
| 4.1.2 | The ESCRP will provide guidance on what information is required from organisations. Organisations may wish to seek advice from their own legal advisors if they are unclear about information sharing. (i.e. parents information) The aim of IMR's is to look openly and critically at individual and organisational practice to see whether the case indicates that changes could and should be made, and if so, to identify how those changes will be brought about. The ESCRP will provide a briefing to practitioners to explain the SCR process. On receipt of the Appendix 1 & 2 the Chief Officer of the agency will need to identify the author of the IMR. |
| 4.1.3 | The author should be a senior member of staff who has not had any direct involvement with the case or team. Agencies can decide to appoint an independent author, which would be at their own expense. Please refer to the IMR Report Writers Toolkit available at the publications section of the Bedfordshire LSCB website. |
4.2 |
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| 4.2.1 | Upon completion of each management review report, there should be a process for feedback and de-briefing for staff involved, in advance of completion of submission of the IMR. There may also be a need for a follow-up feedback session if the Overview Report raises new issues for the organisation and staff members. |
| 4.2.2 | IMR authors must ensure that their reports have been discussed with relevant managers in their own organisation and that the final report is signed off by their Director/Chief Executive Officer (or delegated representative). |
| 4.2.3 | Signed copies of finished reports need to be sent to the BLSCB Administrator by the agreed deadline, so that they can be circulated to the ESCRP. Agencies should ensure that once they have signed off an IMR that they have robust arrangements for developing an action plan and monitoring actions, this will enable agencies to report to BLSCB on actions taken once the Overview Report has been accepted. |
4.3 |
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| 4.3.1 | Once an IMR is completed, it is presented to the ESCRP and the completed IMR's will be circulated to all members of the ESCRP and the Overview Author by the BLSCB Administrator 1 week before the ESCRP meeting. |
4.4 |
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| 4.4.1 | An Executive Summary will be completed which will provide a public document that is short, anonymous, and based on the Overview Report. The ESCRP will need to consider the implications of the Freedom of Information Act in deciding what information should be placed in the public domain (refer to Section 1.6). |
| 4.4.2 | The primary purpose of the Executive Summary is to inform a wider population of the organisations involved, and the public, of the key elements in the SCR, namely:
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| 4.4.3 | The Executive Summary can be used in the following way:
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| 4.4.4 | The Executive Summary is completed by the Overview Author. A draft should be circulated to the ESCRP for comment before final endorsement by BLSCB. |
| 4.4.5 | Copies of all reports should be marked as draft until approved. The publication of the Executive Summary will need to be timed in accordance of any related court proceedings. |
4.5 |
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| 4.5.1 | BLSCB should consider carefully who might have an interest in SCR - e.g.: elected and appointed members of local authorities, health trusts, police authorities; staff, members of the child's family, the public, the media - and what information should be made available to each of these interests. There are difficult interests to balance, among them:
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| 4.5.2 | It is important to anticipate requests for information and plan in advance how they should be met. For example, a lead agency may take responsibility for de-briefing family members, or for responding to media interest about a case, in liaison with contributing agencies and professionals. It will be the responsibility of the ESCRP to consider potential media involvement in line with the BLSCB Media Strategy. |
4.6 |
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| 4.6.1 | The ESCRP will need to consider a publication strategy to make public the lessons learnt as part of the review. The ESCRP should consider carefully who might have an interest in reviews, for example, elected and appointed members of authorities, staff, members of the child's family, the public, the media - and what information should be made available to each of these interests. There are difficult interests to balance, among them:
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| 4.6.2 | The key outcomes of a communications strategy will be to:
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| 4.6.3 | When developing a communications strategy, the ESCRP will need to consider the following:
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4.7 |
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| 4.7.1 | The sensitive nature of information contained within IMR's and the Overview Report must not be underestimated. There is a balance to be kept between sharing information widely in order in increase participation, ownership and learning, and the appropriate management of personal and professional detail. |
4.8 |
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| 4.8.1 | The Overview Report and Integrated Chronology need to be formally adopted by the BLSCB. This will be preceded by a formal presentation of the report by the Chair of the ESCRP to the BLSCB in conjunction with the Overview Author. |
| 4.8.2 | A central purpose of the adoption meeting is to allow discussion amongst BLSCB members on the case and to secure their commitment to implementing the report's recommendations according to the framework set out in it.. |
4.9 |
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5. Learning From Serious Case Reviews
Appendix 1: Referral Form to ESCRP for Consideration of a Serious Case Review
Click here to view the Referral Form.
Appendix 2: Letter 1 - Request for Additional Information and to Seal Files
Click here to view Letter 1 - Request for Additional Information and to Seal Files.
Appendix 3: Letter 2 - Commissioning IMR
Click here to view Letter 2 - Commissioning IMR.
Appendix 4: Scoping a Serious Case Review
Template for Scoping the SCR Process and Identifying Terms of Reference
The panel should consider, in the light of each case, the scope of the review process, and draw up clear terms of reference. (WT 8.12) It may be useful for the panel to consider each of the following, indicating where an issue is not applicable and adding additional considerations where appropriate. Supplementary questions have been included to assist this process.
| 1. | Decision to hold SCR
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| 2. | Key Issues:
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| 3. | Expert Opinion
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| 4. | Time Period over which events should be reviewed
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| 5. | Organisations to be involved in this SCR
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| 6. | Involvement of family members
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| 7. | Other Parallel reviews
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| 8. | Involvement of organisations in other LSCB areas
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| 9. | Coroner's inquiries / criminal investigations
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| 10. | Media coverage / enquiries
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| 11. | Legal advice
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| 12. | SCR review timescales
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| 13. | Commissioning of an independent overview author
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Appendix 5: Criteria for Appointing IMR Author
"Who Should Conduct Reviews”
Each relevant service should undertake a separate management review of its involvement with the child and family. This should begin as soon as a decision is taken to proceed with a review, and even sooner if a case gives rise to concerns within the individual agency. Relevant independent professionals (including GP's) should contribute reports of their involvement.” Working Together 2010–8.34.
- You must appoint as your Author a person of sufficient seniority to be able to work at all levels within your agency. The Author must be fair in the way that the views of staff are represented. The Author you appoint should be familiar with current child protection practice and is expected to produce an independent and objective report within prescribed timescales in accordance with national guidance.
- The Author will have had no significant involvement in the case under review and should not be the direct line manager of their agency representative on the ESCRP.
- The Author prepares the report for your agency and is accountable to the Chief Officer for the quality of the report. The report is submitted as an agency report.
- The Author acts as the representative for your organisation in its interface with the ESCRP.
- The Author should have unrestricted rights of enquiry and access to staff, records and files. It is envisaged that the Author will wish to interview staff that are central to the case. Staff who wish to be interviewed should be offered this opportunity by the Author. Such interviews should be allowed.
- The Author must ensure that the relevant staff of your agency are informed of the purpose of the Individual Management Review and the process leading to the Serious Case Review. This letter can be copied and circulated as part of this task.
- The Author should ensure that all files relating to (child’s name) are secured, preferably under lock and key, to ensure information is not lost. The Author should be empowered to demand appropriate security measures are taken. If the case remains open then a full copy of the file should be taken and the original file secured. All files should be made available to the Author.
- The Author shall identify and indicate the location of all files relating to (child’s name) and make these files available to the Chairperson of the ESCRP on request.
- The compilation of the Individual Management Review report will create a significant extra workload. The Author should have his/her workload reviewed in order that he/she is allowed sufficient working time to complete the Individual Management Review report within the strict time scale. The Author should receive appropriate clerical support throughout. You will appreciate it may be necessary for the Author to be relieved of all their normal duties for the period the Individual Management Review report takes to compile.
Appendix 6: Overview Report Communications Plan
Click here to view the Overview Report Communications Plan.
Appendix 7: BLSCB Action on Receiving Overview Report
Click here to view the BLSCB Action on Receiving Overview Report.
Appendix 8: Protocol for Dealing With Publication of SCR
It is the principle of the Bedfordshire Local Safeguarding Children Board (BLSCB) that the family involved in the SCR should be informed once the decision has been taken to hold a SCR and that any contact made and wanted by the family should be maintained throughout the process.
- The Executive Serious Case Review Panel (ESCRP) should consider the implications for the family and address how they are going to inform the family of the outcome. Families should be informed of the outcome of SCR's as soon after the review is completed as possible. They should receive a copy of the Executive Summary and be given the opportunity to comment.
- Individual organisations considered under the review must take responsibility for feeding back key messages and briefing staff involved in the review about its outcome. The ESCRP should consider who the key managers are and ensure that they receive a copy of the executive summary in order to inform this process.
- A date for publication should be set at the sign-off meeting.
- The ESCRP should consider which organisation is going to lead the media management on behalf of the BLSCB; in order to maintain the independence of the Board this may be an independent PR firm hired to oversee the process and whose number could be given out to the press as a point of contact. However, decisions should be made on a case by case basis. A spokesperson, likely to be the independent BLSCB chair, should be nominated.
- Consideration should also be given as to the method of publication and any connected publicity e.g. should the summary be published only on the website, released to the press etc? In high profile cases is a press conference likely to be needed? Is a high volume of interest anticipated? If so, there needs to be liaison with the lead organisation about how to deal with this.
- A draft briefing including key messages, implications for agencies, potential questions and responses and a draft press release, if considered appropriate, should be drawn up. This can be finalised outside the meeting but should be completed as soon as possible in order to fit in with the timescale for publication.
- The briefing and any associated press release need to be clearly identified as having originated from the BLSCB and not from the organisation co-ordinating the media management. It should include a copy of the BLSCB logo.
- Ten working days before the publication date a copy of the Executive Summary should be sent to all the relevant organisations with a copy of the finalised briefing paper and press release if it has been considered appropriate to complete one. This should carry an embargo until the publication date, but will allow organisations time to liaise with their press officers and compose a response in case they are approached by the media following publication.
- On the publication date the summary should be publicised in the manner agreed with any necessary support arrangements in place as stated above.
Appendix 9: Descriptors for the Evaluation of SCR
Click here to view the Descriptors for the Evaluation of SCR table.
End





